VoIP? Landline? Or Cellular Phones?: Which Fits My Business Best?

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The variety of technology available nowadays has provided different options for business phone numbers owners to choose the kind of communication system they need to help their businesses survive the industry.

Which communication system is best for bussiness

Today’s innovations provide customers with more options than ever before. Understanding the three different methods of telecommunications services may be helpful when determining which type of phone provider to use.

Sometimes, the options are making business people think smart or sometimes not at all. Telnum is ready to help you out and explain further how these communication systems are different and how these could help support your business transactions. Getting to know these things is a plus for you.

Landline Phone System

Traditional landlines built by the local phone company make up analog phone networks. Plain Old Telephone Service is another name for it (POTS). You can need additional telecom hardware for business purposes. Telephones only need a handset either corded or cordless. In both scenarios, the audio of the telephone is transmitted via a phone jack either to a wall or towards cables outside the house or business.

Not a long time ago, these telephone landline services were the standard of communication in most households and businesses for more than a century. Currently, only less than 50 percent of homes have landlines. In fact, households are now eyeing to cut their wired phones and switch to the favor of new technologies which are more flexible than usual. This scenario calls for a switch in customer’s preferences that can lead to making traditional telephone systems obsolete in the near future. With these, consider the advantages and disadvantages of phone service.

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Advantages

  1. Availability of Phone System

Having telephones as the standard of business/household communications before has given the way to easily access the installed copper wires for the last 140 years. The telecommunications infrastructure was designed for distance, not simply for speed. It works for voice calls only.

  1. Familiarity of Consumers

Knowing that this phone system has been utilized already for many years, definitely, this is the easiest phone system they can use. The telephone system is highly patronized by the elderly who prefer to stick to technologies they have known rather than imitating the trends of the current technologies.

  1. Accuracy with 911 Emergency Service

Calls which are made via a telephone system are very accurate using a cellphone. This is due to the wiring system that helped responders to easily locate the address of the caller rather than referring to geolocations which can be accessible in cell phones.

Disadvantages

  1. Limit in Availability
    Landline telephone service is only available only when you are in a space that has it. Otherwise, you cannot make any calls anywhere.
  1. Requires Maintenance

Speaking of physical wires and handsets, this requires a maintenance fee from providers so it can sustain its functions all the time.

  1. High Priced Calls

Since calls are wire-based and mostly require maintenance, the prices of calls especially the international ones are also higher compared to online phone calls. 

Cellular Phone Service

As technology shifts from telephones, cellular phone systems are its upgrade, other than it is not reliant on wires and is more convenient than telephones; this can also be brought anywhere. Cellular phones use radio waves and grid systems rather than copper wires. Voice sounds in calls are converted to electrical signals and then sent through radio waves.

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These smooth transfers of calls and messages are ensured by a grid system which is commonly known as a “cell”. Each cell has its own mast tower that helps in the transmission of radio waves and signals from one cellphone to another and vice versa.

Advantages

  1. Accessible Anywhere

Unlike the wire-based telephones which are rooted in their place, cell phones can be brought and used anywhere as long as there are existing cell sites that would help in the transmission of radio waves and signals.

  1. Multimedia Access

The contact details you use for phone voice service are also the number you can use to send SMS text messages, allowing you to unify your communications across platforms.

Disadvantages

  1. 911 Service Limitations

In some areas with fewer cell cities, the ability to identify emergency calls made from mobile phones is as low as 10%. 911 calls made from mobile phones can also be diverted to national call centers. During an emergency, time is critical, and 911 service issues can be troubled during large-scale disasters (like earthquakes and typhoons).

  1. High Service Cost

Cellular plans are pricey depending on the providers and the plan you get to choose from (postpaid or prepaid). These plans will determine how much data can be used, calls can be made and messages can be sent. The higher the usage the higher the cost, proportionately. 

  1. Absence of Digital Integration

Even though high-tech gadgets use cellular phone service, there are few ways to combine voice calls with your other software or devices. For example, voice assistants such as Amazon Alexa, Siri, and Google Assistant do not have native integration with mobile telephone service.

VoIP Phone System

VoIP is the upgrade of the two phone systems mentioned earlier. Voice over Internet Protocol is the revolutionary of both residential and business communications. VoIP is an internet-based phone system that converts the sound waves of one’s voice into a signal, which it then sends over to the Internet address of the other person’s end.

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Voice over IP of Telnum is a versatile technology which can be used in both home phone line setting or to make mobile VoIP calls using your smartphone’s internet connection and at the same time for your business. Since this technological development is software-based, VoIP service can differ greatly between providers. To make you understand how VoIP differs from landlines and mobile phones, we’ve put together these comparisons.

Advantages

  1. Variety of Features

Telnum VoIP offers different kinds of phone, team management, employee performance, and customer satisfaction measure features. With VoIP services, specialized phones known as IP phones are used; these modified phone gadgets look and sound just like a normal phone, but they attach straight to your switch or router instead of the phone socket in your wall.

  1. Low Cost

Calls made via VoIP are cheaper and unlimited. It may be an international or a local call since the softphone is only reliant on the internet.

  1. Familiar Calling Experience

For those people who are used to using telephones, VoIP is just the same knowing the fact that it is just like a softphone on your computer. Just like landlines, Telnum VoIP allows you to store contacts and have the same phone number while using different devices at the same time.

Disadvantages

  1. Strong Internet Connection

VoIP systems are simply reliant on the strong bandwidth of the internet without this it is hard to make and receive calls.

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